FAQ – Frequently Asked Questions

How long does it take to receive my order?
The delivery time for our products is strictly between 3 and 7 business days.

Is shipping free?
Yes, shipping is free on all orders.

How can I ensure my payment is secure?
When you shop online with your credit card, all your information is entered on a secure SSL page. Your data is then SSL encrypted and sent directly to our payment provider’s network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.

What payment options are available?
We accept payments via credit cards (Visa, Mastercard, AMEX, and others) as well as bank transfers.

How can I request a refund?
For more information, please contact our support team at: [email protected]

For details on returns, please refer to our REFUND POLICY.

Can I request a product refund?
Yes, you can submit a refund request to our support team at: [email protected]